Understanding Our Payment Policy

At Re-Design Brand, we provide a secure and straightforward checkout experience.

Accepted Payment Methods

We accept the following payment methods:

  • Visa
  • Mastercard
  • American Express
  • Shop Pay
  • Google Pay

Payment Processing

All payments are processed at the time of purchase.

Once your order is successfully placed, you will receive a confirmation email with your order details.

Currency

All transactions are processed in U.S. Dollars (USD).

Payment Security

We use industry-standard encryption and secure payment processing to protect your personal and financial information during checkout.

Pre-Order Payments

For products marked as pre-order, payment is collected at the time of purchase to reserve your item.

Shipping timelines for pre-order items are clearly stated on the product page and in your order confirmation.

Failed Transactions

If your payment is declined or unsuccessful:

  • Verify that your payment details are correct
  • Contact your bank or payment provider
  • If the issue continues, contact us for assistance

Refunds & Disputes

For details regarding refunds, returns, or exchanges, please refer to our Return & Refund Policy.

Contact Information

Re-Design Brand
667 Albany Post Rd
New Paltz, NY 12561
United States

📧 info@redesignbrand.com
📞 +1 (845) 905-2405

Customer support is available Monday–Friday, 9:00 AM – 5:00 PM (ET).
We typically respond within 1 business day.