Track Your Order
We’re excited for your order to arrive!
Once your order has been shipped, you’ll receive a shipping confirmation email containing your tracking number and a link to track your package.
How to Track Your Order
- Locate the shipping confirmation email sent to the email address used when placing your order.
- Click the tracking link included in the email, or copy and paste the tracking number into the carrier’s tracking website.
- Follow your package’s progress until delivery.
Haven’t Received Your Tracking Information?
Please allow 2–3 business days for order processing before tracking information becomes available.
If it has been more than 3 business days since you placed your order and you have not received a shipping confirmation email, please contact us.
Email: info@redesignbrand.com
Please include:
- Your full name
- Your order number
- The email address used when placing your order
Tracking Shows Delivered but You Haven’t Received Your Package?
If your tracking information indicates that your package has been delivered but you cannot locate it:
- Verify the shipping address on your order.
- Check with household members or neighbors.
- Look around your delivery location.
- Contact the shipping carrier for additional delivery information.
If you’re still unable to locate your package, please contact us at info@redesignbrand.com within 30 days of the delivery date, and we’ll work with the carrier to investigate the issue.
Need Assistance?
If you have any questions about your shipment or delivery, we’re happy to help.
Email: info@redesignbrand.com
Customer Support responds within one business day, Monday through Friday.